FAQ
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How to get in touch with our team?
Feel free to call us at +32 495 23 27 39
We are available from Tuesday to Saturday, from 11 AM to 6 PM.
Send us an email: perfume@questforperfume.com
If you're asking about an order, please mention the order number in your message.
Your feedback is important to us, and we are always here to help you! -
What are the shipping costs?
We believe luxury should be effortless. Shipping is complimentary for all questforperfume.com customers.
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What are the advantages of shopping at the QuestForPerfume online store?
We guarantee 100% authenticity with no compromises on quality - only certified products with all necessary documentation. With such a wide selection of perfumes, there is something for everyone.
For those who’d like to see our products in person, test them out, or chat with us live, we’ve opened a showroom in Antwerp!
Our prices are exactly the same as online. You can explore our fragrances and even pick up your online orders on the spot -
Why create an account?
Join our community and enjoy exclusive benefits: from creating personalized wishlists to instant checkout with your saved details.
Manage your profile in just a few clicks and share your fragrance journey by leaving product reviews. -
What is the estimated delivery time for my order?
It depends on where you are located. Orders are usually delivered within 4-6 days.
Delivery within Belgium takes approximately 2 day. -
Wondering when your order hits the road?
We’re on it! Your package will be dispatched by the next business day. As soon as it’s on its way, we’ll shoot you a confirmation email with your tracking number so you can follow its journey.
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Curious about where we ship from?
All orders are dispatched from our boutique located in Antwerp. From our shelves to your hands, we manage everything from our Belgian hub.
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How do I track my order?
It’s easy! As soon as your package leaves our warehouse, we’ll send a shipping confirmation email straight to your inbox.
Inside, you’ll find your tracking number and a direct link, so you can follow your parcel every step of the way! -
My order has shipped, but the tracking hasn't updated for a few days. What should I do?
Occasionally, carriers experience network delays that can slow down deliveries. These situations are, unfortunately, beyond our control.
Once a package leaves our warehouse and you receive a tracking number, it is officially in the carrier's hands.Because of this, we are unable to contact the carrier on your behalf.
We kindly suggest reaching out to them directly for the most up-to-date information. However, if your package is officially declared lost in transit, please let us know immediately so we can help. -
How to wear fragrance?
Hydration is the key to longevity. Perfume evaporates faster from dry skin. Before applying, use a neutral, scent-free lotion or cream - this creates a "base" for the fragrance molecules to cling to.
Apply to pulse points where blood vessels are closest to the skin (warmth helps the scent unfold): wrists, neck, inner elbows, and behind the ears. Resist the urge to rub - friction from rubbing your wrists together destroys the fragrance structure, "breaking" the top notes.
Just let the liquid dry naturally on your skin. For a subtle, even trail, spray the perfume in the air in front of you and simply walk through the scented cloud. -
What determines fragrance longevity?
How long a fragrance lasts depends on its type (whether it’s an EDT or EDP) and its base ingredients.
Scents featuring woody notes, amber, or resins typically linger much longer than light floral or citrus compositions.
